Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


As the name suggests, in the context of the number of Hops a message takes to be delivered, if a message delivered directly by the Messaggio Communications SMSC then it is a zero-hop connection.