Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.
By the way, you can create account and send SMS to your customers via Dashboard, plugin or API integration.


As the name suggests, in the context of the number of Hops a message takes to be delivered, if a message delivered directly by the Messaggio Communications SMSC then it is a zero-hop connection.