Improve your marketing campaigns
with Viber Business Messaging
Powerful platform for worldwide Viber Business messaging.
Register your branded Viber Sender to start customer notifications and promotions!
Free plan available, no credit card required!
More about Viber business messaging 
97
Delivery rate
High delivery rate through the direct official connection with Viber servers.
89
Messages seen
Message tracking allows to analyse customer engagement precisely.
82
Links clicked
An exceptional conversion rate of Viber business communication is achieved due to the CTA button in appealing message layouts.
66
Viber coverage
Average penetration rate of Viber messenger globally, up to 99% in the majority of countries.
Branded Sender ID
With Verified badge
Viber provides great opportunities for branding. Your sender name in any language, logo, verification badge, company description and contacts.
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Features
Global coverage
After the approval (typically process takes 2 business days) branded Sender Name may be utilized to send A2P messages to any destination Worldwide.
Native 2WAY
Business may use native 2WAY Sender IDs for interaction and receiving feedback from the users the same way as using long-code SMS A2P.
Rich content
Emojis, special characters, images, buttons, extended statuses are optionally available. Message text contains up to 1000 symbols and it doesn’t depend on the language.
Extended statuses
Fastest & reliable DLR message statuses: accepted, rejected, delivered, etc. Viber processes messages in less than 3 seconds or answers “not Viber user”. There is no charge for undelivered requests.
Branded Sender ID
Company name and logo icon are visually recognizable in the conversations list. Business chat is highlighted with the green mark “V” (Verified) next to the Sender ID in dialogues list.
Push notification
Notifications attract user attention and force users read them even if Viber is not a major chat app, but just installed on the phone. This option boosts Viber’s audience coverage up to 99%.
Case Studies
Health Care
Mobile messaging in Healthcare The healthcare organisations have frequently implemented campaigns to try and reduce the number of missed appointments which cost them thousands of euro annually. As well as the financial implications there is an impact on resources and an effect on waiting list times. This has been a
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Delivery Services
Mobile messaging for logistics In the modern world customer expectations are high and never more so than with their expectation that logistics companies provide a timely and efficient delivery service. However, the system remains imperfect and it is still the case that people often miss deliveries. This can cause a
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Expo and Conferences
Mobile marketing for exhibitions and conferences If events are a key part of your marketing strategy it makes sense that you want to fill the event hall to capacity. So how can you reduce the number of no-shows and maximise attendance at your events? Multichannel messaging is proven to be
Read MoreViber worldwide
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