Test the appearance of the business message on your phone before using it in mass-sendings or API notification.
Improve your marketing campaigns with Viber Business Messaging
Powerful platform for worldwide Viber Business messaging.
Register Viber Sender ID to send promotions with great conversion and branded customer notifications.
97%
Delivery rate
89%
Messages seen
82%
Links clicked
66%
Viber coverage
Communicate with customers in Viber
Use Viber Business Messages to be closer to your customers: send important notifications and keep chat communication.
Viber provides great opportunities for branding and business! Your company Sender ID can be named in any language, has logo, verification badge, business description and contacts details.
Global coverage
After the approval (typically process takes 2 business days) branded Sender Name may be utilized to send A2P messages to any destination Worldwide.
Native 2WAY
Businesses may use native 2WAY Sender IDs for interaction and receiving feedback from users, just like using long-code SMS A2P.
Rich content
Emojis, special characters, images, buttons, and extended statuses are optionally available for your business. Message text contains up to 1000 symbols, and it doesn’t depend on the language.
Extended statuses
Fastest & reliable DLR message statuses: accepted, rejected, delivered, etc. Viber processes business messages in less than 3 seconds or answers “not Viber user”. There is no charge for undelivered requests.
Branded Sender ID
Company name and logo icon are visually recognizable in the conversations list. Business chat is highlighted with the green mark “V” (Verified) next to the Sender ID in dialogues list.
Push notification
Business notifications attract user attention and compel users to read them, even if Viber is not the primary chat app but just installed on the phone. This option increases Viber’s audience coverage up to 99%.
Appearance testing
Template constructor
Use the template constructor to create rich notification content with emojis, personalization and link tracking.
Message preview
Create multichannel message templates and see the result in the preview.
Join Messaggio today!
Use a powerful template constructor to create beautiful multichannel business notifications
Create accountMessaggio Dashboard for Viber messaging
Import of contact groups
Import a contact database from Excel of any size and in any encoding.
Learn MoreCascading messages
Optimize your marketing budget by re-sending messages to the user’s favorite channel.
Learn MoreStatistics and analytics
Use statistics on business messages in real time: statuses of sending, delivery, views and clicks.
Learn MoreJust a minute!
Tell us about the tasks of your business, and Messaggio’s manager will contact you to fid the best solution.
How to start a Viber campaign?
03
Launch Viber business messaging
Start using chat dashboard or set up API or plugin integration to your system.
More info
Integration
Viber Plugins & Modules
Easy integration without code! Try business messaging plugins for popular CRM, website and online shop management systems.
View plugins catalogue
Customer Case: Diamandino
How Diamandino achieved a 848% ROAS using a Viber messaging campaign
To set up a Viber messaging campaign, you need to:
- register an account in the messaging service
- create Viber Sender ID
- create messaging template
- upload subscribers database
- send messaging campaign
- evaluate business results
In Viber, you can send two types of messages: promotional and transactional. For promotional messages, Viber has a number of subject restrictions. For information about what messages are prohibited from sending to Viber, read the Messaggio knowledge base, in “Requirements for the content and format of Viber messages” section.
The price of a Viber messaging depends on the type of messages and the country.
Tariffs for Viber messaging in Malta:
- Promotion — 0,002 € per Viber message
- Transaction — 0,0035 € per Viber message
Yes, for this you need to connect Messaggio Chat via support service.
For those customers who do not have Viber, business messages can be automatically redirected to SMS. To do this, in Messaggio you can create a multi-channel message template and set the sending order. Thanks to this function, when starting a Viber sending, business messages will be delivered to all contacts from the database.
Yes, messaging in Viber involves a monthly fee:
- 199 €/month for sending to Russia, Belarus, Bulgaria, Greece, Hungary, Iraq, Moldova, Ukraine or sending to several countries
- 149 €/month per month if messaging will be carried out in other countries
Sender ID is the name from which the client receives the message. The name of the sender is usually the name of the brand. Without registering the Sender ID, you will not be able to launch a Viber messaging campaign. In addition, the Sender ID must meet the Viber requirements.
You can create a name in your Messaggio account. Activating the Sender ID in Viber will take 1-5 days. After successful activation, the name will receive a verification badge.
Yes, you can send video files to users in Viber Business Messages. There are different types of messages available:
- video
- video + text
- video + text + button
Viber worldwide
Contact us
We provide you with access to the platform
Submit a request, and we will offer special terms to address your business challenges.
Increase your sales volume and optimize marketing expenses with Messaggio!