Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.

SaaS

Software as a Service. Cloud application services, whereby applications are delivered over the internet by the provider so the applications don't have to be purchased, installed, and run on the customer's computers. SaaS providers (e.g. Messaggio) were previously referred to as application service providers.