Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


SMSC stands for Short Message Service Center. It is a server connected to an SS7 Network, whose role is to send and receive messages to and from recipient handsets. Often it operates in a “store and forward” configuration, but some carriers operate in a “forward only” or a “forward and store” configuration.