Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.
By the way, you can create account and send SMS to your customers via Dashboard, plugin or API integration.


SMSC stands for Short Message Service Center. It is a server connected to an SS7 Network, whose role is to send and receive messages to and from recipient handsets. Often it operates in a “store and forward” configuration, but some carriers operate in a “forward only” or a “forward and store” configuration.