Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.

GDPR

General Data Protection Regulation. A comprehensive new set of regulations designed to give EU citizens more control / oversight on their personal data and the entities that collect it. Under GDPR, companies will need to notify their customers when collecting personal data. Consent can be given or denied based on the purpose of the data usage.