Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.
By the way, you can create account and send SMS to your customers via Dashboard, plugin or API integration.


Application Program Interface (API), this phrase is used in computer programming to describe a set of routines, protocols, and standardised requests for software applications. Programmers use an API to build applications that interact with other software. Often, a major developer will release their API so that software developers can design products that operate within that system. Sometimes, a user might only see one interface, but behind the scenes, many types of software work together with APIs.