Multichannel messaging in Finance and Banking Multichannel messaging has become one of the most popular methods of communication with customers in the finance and banking sectors. This kind of rapid direct communication is perfect for a sector that handles confidential and time-sensitive customer information. As a result multichannel mobile marketing
Messaggio Chat features
Simplify the customer support process and sell more
Communication with the client is concentrated in a convenient messenger for him. This allows you to make the most personalized and unobtrusive up-sales. You will be in touch even when the client has left the site.
Solution of technical and organizational issues. Support during sale and accounting, advice on goods and services. Messengers allow you to attach files, making workflow easier.
Increase of the CR
The chat always remains in the visible area of the screen, which contributes to an increase in the number of requests to the company. This helps the customer to make a purchase, which leads to an increase in conversion.
The opportunity to work the negativity off in a personal dialogue will reduce the number of bad reviews on public platforms. A good reputation attracts new customers retains existing ones.
Increase in repeat sales
A quick response to customer requests and maintaining a dialogue with him increases his activity, involvement in the company’s products. An interested customer more likely comes back for shopping.
Automation of processes
Working with orders will become faster and easier. Templates, tagging, and dialogue redirection within the company free you from routine tasks and speed up the ticket processing.
Mobile messaging in Healthcare The healthcare organisations have frequently implemented campaigns to try and reduce the number of missed appointments which cost them thousands of euro annually. As well as the financial implications there is an impact on resources and an effect on waiting list times. This has been a
Messaging for Consumer Services Multichannel messaging platform provides a user friendly and effective way to send rich content messages (on Viber, SMS or WhatsApp) to your services users and is an ideal method to communicate with large groups of people, making it perfect for use in public service companies. Contacting
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