Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.

Terminating Operator

The terminating operator is an expression used to explain which Mobile Operator’s SMSC delivered a message to a subscriber. For example sending a message to MTN South Africa via Vodafone UK’s SMSC, we would say Vodafone UK was the terminating operator (or termination operator). Please don’t get confused between the Terminating Operator and the Destination Operator. Using the above as an example MTN South Africa would be the Destination Operator.