Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.

DTMF

Dual Tone MultiFrequency; better know as Touch Tone. The tones generated by touching the keys on the phone are used for a variety of purposes including voice mail systems and voice messaging