Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


Content Delivery Network or Content Distribution Network is a system of distributed servers that used geographical proximity to provide alternative server nodes for users to download resources. Each node in a CDN caches static content like JavaScript/CSS files, images and other structural components. CDNs account for a vast amount of content available to end-users online. Companies such as Messaggio operate their own CDNs to complement their various cloud offerings.