Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.

A2P SMS

A2P is an acronym which stands for Application-to-Person SMS. It is a term used to describe an SMS message sent from a software application (run by an enterprise or business) to a person’s phone.

Receiving a text message with your account balance from your bank, or an appointment reminder from your doctor are examples of A2P SMS messages. A2P messages are being used increasingly for businesses to communicate with their customers.