Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


SMS is the acronym for Short Message Service, and is more commonly referred to as text messaging. An SMS message has a length of 160 characters. The two most common forms of SMS is person-to-person (P2P), where messages are exchanged between mobile phones and application-to-person (A2P), where messages originate from a system or application and are sent to a mobile phone.