Welcome to the Messaggio Knowledge Base! We are very happy to help you solve your business tasks. If you want to explore the dashboard quickly and assess Messaggio’s technologies in action, we recommend reading the guides sequentially — after each article, there are buttons to switch to the next and previous page. Or find the answer to the specific question — the content of the Knowledge Base is located on the left side of the screen.

In this guide, we will give an overview of the functionality available in Messaggio for bulk messaging. Click on links to find out more.

How to work with the service:

1. Create an account. The registration button is available from any page of the site. Registration will take you no more than a couple of minutes.
2. Confirm the messaging and service agreement terms. The accepted one allows you to replenish a personal account for sending messages and receive documents for the accounting department.
3. Top up your balance. The service works on a prepaid basis.
4. Create and submit for activation a Sender ID. Contacts will receive messages from your brand name used in Sender ID. You must create a sender ID for each channel that you plan to use.

If you have already selected a channel, follow the instructions below:

• How to register SMS Sender ID
• How to register Viber Sender ID
• How to register WhatsApp Sender ID
• How to register VK Sender ID

5. Create a message template. Messaggio provides all possible message layouts for each messaging channel. Take advantage of the template constructor in the channel of your choice and create a unique offer or notification for your customers.
6. Upload the contact database. Combine groups of contacts for a dispatch and contact groups for exclusion, add variables to a message template to personalize messages.
7. Start the messaging dispatch. Test templates and messages before sending, using test numbers. Set the parameters for the messaging campaign: date, time, smoothness, etc.
8. Check the results. Estimate the open rate and other metrics for each dispatch right in the Messaggio interface.

If you cannot find an answer to your question, please contact your personal manager or send a ticket to Messaggio support.

We wish you to be successful in multichannel marketing!

As soon as you register, a widget will appear in your dashboard asking to confirm your email. Click «Confirm» and follow the link received in the letter.

After that, you will have the opportunity to confirm the messaging and service Messaggio’s agreement terms. At the top of the dashboard, click «Continue».

Allow Messaggio to access your account. Fill out the application for joining the agreement for the messaging, following the prompts in the interface. A personal manager will check the correctness of the data and confirm the offer on the Messaggio side.

Congratulations! You are in your Messaggio account.

The «Dashboard» section shows your actions in Messaggio: messaging activity, scheduled dispatch, and also allows you to quickly start messaging: upload contacts, create a message template and create dispatch.

In the lower right corner, you can see contacts of your personal manager and a link to Helpdesk, where you can send a ticket to the technical support service.

Messaggio multichannel messaging platform supports sending channels such as SMS, Viber, WhatsApp, RCS, Mobile ID, VKontakte and Odnoklassniki at 7000 rps.

Messaggio provides a multi-user multilingual dashboard, message templating, functional API, operational statistics for each dispatch, and other technologies that will help to increase customer loyalty to the business.

To register in Messaggio, go to https://messaggio.com/ and click «Register».

If you already have access to the Messaggio dashboard, click on the «Login in» or go to https://my.messaggio.com/, enter your email address and password below, and click «Sign in».