The website accessible at messaggio.com (the “Website”) is operated by MESSAGGIO LTD, with its corporate seat at office E103, The Hub, Triq Sant Andrija, San Gwann, SGN 1612, Malta, and VAT identification number MT25357323 (also “MESSAGGIO”, “we” or “us”).
Our Services enable our Customers to, among other things, send content (“Messages”) to their mobile subscribers (“Users”) over telecommunications networks (“Communication channels”) using various messaging technologies (“System”).
Where used in this policy, the term “personal information” means any information identifying or describing an identifiable individual, including, but not limited to information relating to their name, age, gender, reproductive status, marital status, national, ethnic or social origin, sexual orientation, physical or mental health, disability, conscience, belief, culture, language and birth of the individual; educational, criminal or employment history of the individual, financial status or information relating to financial transactions in which they have been involved and any identifying number, address or contact information of the individual.
The words and phrases used in this Policy shall bear the same meanings as prescribed in the Terms, unless the context clearly indicates otherwise. In addition, these terms have the following meanings: – “User” is a person a Customer may contact through our Service. In other words, an User is anyone on a Customer’s Distribution List or about whom a Customer has given us information. – “User Database” is a list of Users a Customer may provide us with and all associated information related to those Users (for example, names and phone numbers). – “Personal Information” means any information that identifies or can be used to identify an individual directly or indirectly. Examples of Personal Information include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information. – “Visitor” means, depending on the context, any person who visits our website, accessible at https://messaggio.com. – “you” and “your” means, depending on the context, either a Customer, an User, or a Visitor.
3. OUR COMMITMENT TO PRIVACY PROTECTION
We are committed to maintaining the confidentiality, integrity and security of all personal information we collect or process and we will take all reasonable technical and organizational security measures to ensure that where any personal information is provided to us it will be protected against loss, destruction and damage, and against unauthorized or accidental access, processing, erasure, transfer, use, modification, disclosure or other misuse.
We shall not disclose to any person any personal data of a data subject that is processed or hosted by us where any such disclosure would not comply in all respects with the provisions of any applicable data protection legislation or regulations relating to the data subject concerned.
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the end of Section 6.13.
To the extent we provide you with notice of different or additional privacy policies, those policies will govern such interactions.
4. PRIVACY FOR CUSTOMERS
This section applies to the Customer’s Personal Information we collect and process in relation to our provision of the Services. If you are not a Customer, this section does not apply to you. In this section, “you” and “your” refer to Customers only and potential Customers only, whereby a Customer is defined in the Terms as a legal entity, such as corporation, limited liability company, sole proprietorship firm, or other such establishment which is entitled to perform business activities.
4.1. What personal information we may collect Personal information we collect may include information in relation to your entity: – Business contact information (such as personal names of your employees, job titles, organization’s location, phone number, email address, and country); – Marketing information (such as your contact preferences); – Account log-in credentials (such as your email address or usernames and passwords); – Troubleshooting and support data (This may include contact or authentication data, the content of your communications with us, etc.); and – Payment information (including your credit card numbers and associated identifiers and billing address). – from time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. – Examples of the information we receive from other sources include demographic information (such as age and gender), device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other Personal Information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and service.
A Distribution List can be created in a number of ways, including by importing Users, such as through a CSV. We do not, under any circumstances, sell your User database. If someone on your Distribution List complains or contacts us, we might then contact that person. If we detect abusive or illegal behavior related to your User database, we may share your User database or portions of it with affected ISPs or anti-spam organizations to the extent permitted or required by applicable law.
5. PRIVACY FOR USERS
(i) Information we receive about you from our Clients: A Client may provide Personal Information about you to us through the Service. When a Client provides their User database they provide us with certain contact information or other Personal Information about you such as your name, email address, address, or telephone number.
Where we make use of third party service providers to help us provide the Services to you, including for the purposes of retrieving or delivering information, records, notifications or other messages to you or any User’s or for hosting or providing any component of our Services, we require such third parties to maintain the confidentiality of any personal information we provide to them for these purposes.
Such third parties may be situated outside of your country and you consent to your personal data and that of any data subjects you provide to us being transferred cross-border so that we can provide the Services to you. In this regard, we engage only with reputed third party service providers who have security and privacy policies and procedures providing at least the same level of protection as we do ourselves. You warrant that you have all necessary permissions to give us the above consent.
We may share data, including Personal Data, collected from Users of our Services with third-party service providers or consultants who require access to that data to perform their work on our behalf for the purpose of helping us deliver our Services. These third party service providers or consultants are limited to only accessing or using this data to provide the services to us and must provide reasonable assurances that they will appropriately safeguard the data. We may also share non-personal or non-identifiable information, including website visitor information and account usage data with third party analytics service providers.
(iii) Any competent law enforcement body, regulatory body, government agency, court or other third party where we believe disclosure is necessary (a) as a matter of applicable law or regulation, (b) to exercise, establish, or defend our legal rights, or (c) to protect your vital interests or those of any other person.