In the description of services, we often use abbreviations that you may not always know. We have compiled a glossary of terms and definitions used in the industry. You can view them from your dashboard or by following the link https://messaggio.com/glossary/ or on the Messaggio website in the «Developers» section.
Where to find the technical documentation
The technical documentation is available for download in pdf at https://messaggio.com/api-docs/.
Here you can find a developer guide and information on how to integrate Messaggio with your service.
If you don’t find what you are looking for, just let us know. The customer service team is always ready to help.
How to contact our Support Team
Our customer Support Team is available 24/7. Seven days a week, 365 days a year, we will solve any technical issue. And we will process requests regarding payments and offers from 9:00 to 18:00 on weekdays (UTC+3).
There are ways to contact Messaggio support:
- Email the Support Team support@messaggio.com.
- Draw up requests through the form on the website: https://messaggio.com/contacts/.
- Text a message in online chat from your dashboard. To do this, click on the chat icon at the bottom right of the screen.
- Send a ticket from your dashboard. To do this, go to the «My Company / Support Service» section. Select the subject of your request, describe the problem in detail, and click «Request support». Expect a response to the email address by which you registered your user account.