Multichannel messaging is one of the most popular methods of communication with clients in industries dealing with personal data. Let’s discuss how multichannel messaging enhances the customer interaction experience with banking products.
Multichannel routing
What’s your goal? Better conversion, cost effective messaging, or both? Let Messaggio help you get great results with multichannel routing.
- Best for customer notifications
- Effective marketing campaigns
- Fast messaging platform
- Integration via API, plugins or Dashboard
Mobile marketing
Promotions, customer care, support and consumer notifications on instant messengers.
Increase upsales
The best way to upsale brand’s services and products by using multichannel messaging.
Customer feedback
Receiving customer appraisal gives the opportunity to collect responces promptly in a casual way.
Enhanced analytics
Messaggio real-time statistics are available not only for the “sent” and “delivered” message statuses, but also “Viewed” and so on.
What benefits are there?
Multichannel routing
Multichannel communication is becoming the standard in customer relations. With the popularization of instant messengers, more and more people tend to trust the content received in the instant messenger (like Viber, WhatsApp or VKontakte).
Modern business is sensitive to changing trends, and multichannel messaging is one of them.
Due to the wide capabilities of the business tools at OTT Messengers, the business achieves a greater conversion, saves the marketing budget, maintains brand awareness and increases customer engagement.
01
Cost effective messaging
Optimize your marketing budget, send messages via official channels and direct connections.
02
Conversion higher than SMS
Create attractive messages with interactive buttons, images and track link clicks.
03
OTT messengers extra features
Use the power of business tools – send interactive messages for great engagement.
Messaging Channels
Messaggio platform supports several communicatnion channels
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Multichannel marketing in the consumer services industry strengthens customer connections, informs about promotions, and builds trust between the brand and the audience. Read this article to learn how to use message campaigns in this field and the business challenges they address.
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