Chats | Messaggio Multichannel Messaging Platform

Multichannel communication

Connect business accounts in WhatsApp and Viber messengers to Messaggio — provide customer support from a single interface.

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Chat features

Upselling

Communication with the client is concentrated in a convenient messenger for him. This allows you to make the most personalized and unobtrusive up-sales. You will be in touch even when the client has left the site.

Helpdesk

Solution of technical and organizational issues. Support during sale and accounting, advice on goods and services. Messengers allow you to attach files, making workflow easier.

Increase of the CR

The chat always remains in the visible area of the screen, which contributes to an increase in the number of requests to the company. The chat operator helps to find products or services that satisfy a customer’s need. CV1 and CV2 are growing.

Loyalty growth

The opportunity to work the negativity off in a personal dialogue will reduce the number of bad reviews on public platforms. A good reputation attracts new customers and increases LTV.

Automation of company processes

Working with orders will become faster and easier. Templates, tagging, and dialogue redirection within the company free you from routine tasks and speed up the ticket processing.

Realtime statistics

Complete statistics on sent and delivered messages. Detailed and summary reports on all communication channels.

Choose your tariff plan

Choose the right plan for your business. Happy to answer your questions and to find the best solution for multichannel messaging.

Our plans

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