Requirements for the content and format of Viber messages
You can use 4 layouts for your message template:
The allowed length of a business message in Viber is no more than 1,000 characters.
When you add emoji to the text, remember that each emoji takes several characters. For example, a smiley takes 8 characters, a heart - 7 characters, etc. When you hover over an emoji, its transliteration is displayed.
Emoji messages cannot be registered in service and transaction messages. Emoji can only be used in promotional dispatch.
The maximum image size that you can use in a Viber message is 1600x1200px, up to 2MB. The image can be uploaded from the device when creating the layout, or selected from the gallery of previously uploaded images.
The list of industries for which sending business messages to Viber is not available:
For information on the rules for a Viber Sender ID, go to the «Viber Sender ID requirements» section.