Правила и условия рассылки

Сервис мультиканальной рассылки основан на разнообразии технологий телекоммуникации и Интернета. В описании сервиса мы часто используем аббревиатуры, с которыми знакомы не все. Здесь представлен глоссарий терминов и разъяснений, применяемых в отрасли.

SLA

A service-level agreement is a negotiated contract between a customer and a service-provider that defines the level of service the customer can expect, using measurable and verifiable terms. SLAs often refer to the level of performance or time of delivery agreed to under contract. Examples of metrics used to define an SLA include percentage of network uptime, power uptime, support availability, and other performance benchmarks.

Messaggio works with its customers to support their applications they run on with the highest SLA level.