Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


Coverage is a term Messaggio uses to describe where (what countries and regions) and which Mobile Operators your Account or Service can use for sending and or receiving messages. To understand the coverage available on your account, access your account on the Customer Portal, select Pricing for the Service you wish to get coverage information about. Coverage can fluctuate over time, both increasing and decreasing depending on market changes.