Terms and definitions in messaging

Multichannel messaging service is based on a variety of telecommunication and Internet technologies. In the description of services, we often use abbreviations that may not always be known to you. Here we have compiled a glossary of terms and definitions used in the industry.


The term Account refers to your business account with Messaggio. To access your account, log in to the Customer Portal, where you can add and remove products and services, review current charges and credit availability, access Web Tools, review online reports and more.